Ribbonbox
Select Currency
EuroPound SterlingUS Dollar

Terms and Conditions


« Back

Shipping

There is no minimum order value.

We aim to ship most goods within 48hrs of cleared payment unless we are away at an exhibition when shipment will be on the first return working day.

Orders will be sent to the shipment address given, but if you require any additional postal instructions please telephone or e mail with your requirements.

We cannot be held responsible for goods damaged or lost in transit.  If you are not completely satisfied with our products we are happy to exchange or refund you within 14 days of receipt.  Items must be returned at your expense and in their original condition.  For faulty or damaged goods please see our returns policy.  This does not affect your rights as a consumer.

 

Shipping Abroad.

We are happy to ship to any country outside the EU and shipping costs will be calculated accordingly.

 

Returns Policy

If you should receive faulty or damaged goods please contact us immediately to arrange for the return of the goods.  They will be replaced or refunded including your postage in full.  When returning goods we recommend that you obtain a receipt of postage from the Post Office as we cannot be held responsible for goods lost in transit.

 

Refund Policy

You have the right to cancel within seven days of your order.  If you decide to cancel you will have your payment refunded.  Please return the goods in their original condition and obtain proof of postage.

 

Credit Card Security

All credit cards are encrypted on a secure server.  They are not held in clear on any website or stored in a data base.  As soon as an order is processed, details are automatically deleted from the system.


  Ribbonbox for beautiful decorative ribbons, flower making accessories, wedding favours & card kits Site Map  |  Terms & Conditions  |  Privacy & Cookies